Terms & Conditions

Last Updated: June 2025

Welcome to Zealos LLC. The following Terms & Conditions constitute a legally binding agreement between you and Zealos LLC with respect to your access to and use of our website, mobile applications, programs, products, services, and any related content. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, do not access or use our Services.

1. Eligibility & Client Responsibilities

1.1 Minimum Age – You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By enrolling, you represent and warrant that you meet this requirement.

1.2 Accurate Information – You agree to provide complete, truthful, and up‑to‑date information during registration and throughout your participation in the programs.

1.3 Medical Clearance – You acknowledge that it is your responsibility to consult with a qualified healthcare professional before beginning any exercise, nutrition, or wellness program. Zealos does not provide medical diagnosis, treatment, or advice, and participation is at your sole discretion and risk.

2. Health & Safety Disclaimer

2.1 No Medical Advice – The content we provide is for informational and educational purposes only and is not intended as a substitute for professional medical, nutritional, or psychological advice, diagnosis, or treatment.

2.2 Assumption of Risk – You understand that engaging in physical exercise, dietary changes, or lifestyle modifications carries inherent risks, including but not limited to muscle strain, cardiovascular complications, allergic reactions, or other injuries or conditions. You voluntarily assume full responsibility for any and all risks, injuries, or damages, known or unknown, arising out of or in connection with your participation in the Services.

3. Results Not Guaranteed

3.1 Individual Variation – Results vary from person to person due to factors such as genetics, age, health status, adherence, and environmental influences. Zealos makes no express or implied guarantee that you will achieve any particular result (including, without limitation, weight loss, strength gains, body composition changes, or mental‑wellness outcomes) within a specific timeframe.

3.2 Personal Accountability – Failure to follow recommended guidance, incorrect execution of exercises, deviations from dietary plans, or inconsistencies in program adherence may diminish or negate expected results. Zealos shall not be liable for any lack of results.

4. Limitation of Liability

4.1 General Limitation – To the maximum extent permitted by law, Zealos, its owners, officers, employees, contractors, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to personal injury, property damage, lost profits, or data loss arising from or related to the Services.

4.2 Cap on Damages – In no event shall Zealos’ total cumulative liability exceed the amount you actually paid to Zealos for the Services giving rise to the claim during the twelve (12) months preceding the event.

4.3 Release & Waiver – You hereby release, waive, discharge, and covenant not to sue Zealos for any and all liability, claims, demands, actions, or causes of action arising out of or related to any injury, illness, loss, or damage that may be sustained while participating in the Services.

5. Indemnification

You agree to indemnify, defend, and hold harmless Zealos, its owners, officers, employees, contractors, agents, and affiliates from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to (a) your breach of these Terms, (b) your violation of any law or rights of a third party, or (c) your participation in the Services.

6. Intellectual Property

All content, trademarks, graphics, designs, and other materials provided by Zealos remain the exclusive property of Zealos or its licensors and are protected by applicable intellectual‑property laws. Unauthorized reproduction, distribution, or modification of any materials is strictly prohibited.

7. Program Modifications & Availability

Zealos reserves the right, in its sole discretion, to modify, suspend, or discontinue any aspect of the Services at any time, including program content, trainers, or scheduling, without notice or liability.

8. Fees, Payments & Refund Policy

8.1 Recurring Payments – By enrolling in a Standard, Premium, or Optimal Program, you authorize recurring charges to your chosen payment method according to the billing cycle presented at checkout.

8.2 Failed Payments – If a payment is declined, your access to the Services may be suspended until all outstanding balances are paid.

8.3 Refunds – All purchases are final. Zealos does not provide refunds for partially used or unused program periods except where required by law.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict‑of‑law provisions. Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Florida, and you consent to personal jurisdiction and venue therein.

10. Severability

If any provision of these Terms is found to be unenforceable or invalid, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

11. Entire Agreement & Updates

These Terms constitute the entire agreement between you and Zealos regarding the Services and supersede any prior agreements, communications, and proposals, whether oral or written. Zealos may revise these Terms at any time by posting an updated version on its website. Continued use of the Services after any such changes constitutes your acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Zealos LLC
Email: support@zealosprogram.com

Refund Policy

Last Updated: June 2025

(Weekly Membership Programs)

This Refund Policy is an addendum to the Zealos LLC Terms & Conditions and applies to all Clients enrolled in any Zealos weekly membership program (Standard, Premium, or Optimal). By participating in our Services, you (“Client”) acknowledge and agree to the terms outlined below.

1. Scope of Refund Eligibility

1.1 Single‑Week Refund – Clients are eligible to request a refund only for the most recent weekly membership payment (the “Last Payment”). No other payments, past, future, or cumulative, are eligible for refund under any circumstances.

1.2 No Justification Required – Clients may request a refund of the Last Payment for any reason or no reason at all; however, the refund is strictly limited to that Last Payment.

1.3 Program Continuation – Upon approving the refund of the Last Payment, Zealos LLC will cancel your membership effective immediately. Continued access to program materials, coaching sessions, or any related Services will be revoked at the time of refund issuance.

2. Non‑Refundable Items & Services

2.1 Prior Weeks – All payments made for weeks prior to the Last Payment are non‑refundable.

2.2 Future Weeks – Pre‑scheduled future payments will be cancelled upon refund approval, but no refunds will be issued for future weeks that have not yet been billed.

2.3 Consultation Fees, Add‑Ons & Merchandise – Any standalone consultation fees, add‑on services, or physical merchandise purchased through Zealos LLC are not covered by this refund policy and remain non‑refundable.

3. Refund Request Procedure

3.1 Submission Method – Refund requests must be submitted via email to support@zealosprogram.com within seven (7) calendar days of the Last Payment date.

3.2 Processing Time – Approved refunds will be processed within seven (7) business days to the original payment method. Zealos LLC is not liable for delays caused by payment processors or financial institutions.

4. Limitation of Liability & Release

4.1 Exclusive Remedy – Refund of the Last Payment constitutes the Client’s sole and exclusive remedy for any dissatisfaction with the Services, including but not limited to personal injuries, perceived lack of results, or service quality complaints.

4.2 No Additional Damages – To the maximum extent permitted by law, the Client waives and releases Zealos LLC, its owners, officers, employees, contractors, agents, and affiliates from any claims for damages exceeding the amount of the Last Payment.

4.3 No Class Actions – Clients agree not to bring or participate in any class‑action claims against Zealos LLC related to the Services or this Refund Policy.

5. Governing Law & Dispute Resolution

This Refund Policy shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict‑of‑law provisions. Any dispute arising out of or relating to this Refund Policy shall be resolved exclusively in the state or federal courts located within Florida.

By enrolling in any Zealos weekly membership program and submitting payment, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy Agreement.

Zealos LLC – Terms of Use & Disclaimer (Non‑Medical Advice)

Last updated: [Month] [Day], [Year]

The following Terms of Use and Disclaimer (“Disclaimer”) form part of the binding agreement between Zealos LLC (“Zealos,” “we,” “our,” or “us”) and you (“you,” “Client,” or “user”) for all content, recommendations, programs, products, and services (collectively, the “Services”) furnished through our website, mobile applications, consultations, and any other medium.

By accessing or using the Services, you acknowledge and agree that you have read, understood, and accept this Disclaimer in full. If you do not agree, do not use the Services.

1. No Medical, Health‑Care, or Professional Advice

1.1 Not Medical Professionals – Zealos, including its owners, officers, employees, contractors, agents, and affiliates, are NOT licensed physicians, medical practitioners, nurses, dietitians, nutritionists, physiotherapists, psychotherapists, or any other form of licensed health‑care providers.

1.2 Educational & Informational Purposes Only – All information, guidance, exercise routines, meal suggestions, and other content provided by Zealos are offered strictly for general educational and informational purposes based on personal experiences and anecdotal results. They do not constitute medical advice, diagnosis, or treatment and should not be relied upon as such.

1.3 No Professional Certifications Guaranteed – Unless explicitly stated, Zealos personnel may hold no professional fitness, nutrition, or health‑care certifications. Any titles or designations used are informal, based on experience, and should not be interpreted as formal licensure or accreditation.

2. Client Responsibilities & Medical Clearance

2.1 Consult Your Physician – Before beginning any exercise regimen, dietary change, or wellness program described in our Services, you must consult with a qualified, licensed physician or other appropriate health‑care professional for an evaluation of your specific situation. Never disregard professional medical advice or delay seeking it because of something you have read or heard in our Services.

2.2 Personal Risk – Your participation in any fitness or nutritional program recommended by Zealos is entirely voluntary and at your own risk. You acknowledge that exercise and dietary changes carry inherent risks that may result in injury, illness, allergic reaction, or even death. You assume full responsibility for all consequences, known or unknown, arising from your participation.

3. No Guarantee of Results

3.1 Individual Variability – Results will vary widely among individuals and depend on numerous factors including, but not limited to, age, genetic predisposition, pre‑existing health conditions, lifestyle, and adherence to recommendations. Zealos makes no express or implied guarantee of specific outcomes or results.

3.2 Self‑Directed Modifications – Any deviation, substitution, or incorrect implementation of our guidance may reduce or negate potential benefits. Zealos shall not be liable for any injury or lack of results arising from such modifications.

4. Limitation of Liability

4.1 General Limitation – To the fullest extent permitted by law, Zealos and its representatives shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages (including personal injury, illness, lost profits, data loss, or property damage) arising out of or relating to your use of the Services.

4.2 Cap on Damages – In no event shall Zealos’ total cumulative liability exceed the amount you paid to Zealos for the Services during the twelve (12) months preceding the event giving rise to the claim.

4.3 Release & Waiver – You expressly release, waive, and discharge Zealos from any and all claims, demands, or causes of action arising from your participation in the Services or reliance on any information provided therein.

5. Indemnification

You agree to defend, indemnify, and hold harmless Zealos from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your breach of this Disclaimer; (b) your violation of any third‑party rights; or (c) your misuse of the Services.

6. No Doctor–Patient Relationship

Use of the Services does not create a doctor–patient, therapist–client, or nutritionist–client relationship between you and Zealos or any of its representatives. All content is offered without any professional health‑care provider–patient privileges.

7. Governing Law & Dispute Resolution

This Disclaimer shall be governed by the laws of the State of Florida, USA, without regard to conflict‑of‑law rules. Any dispute arising hereunder shall be resolved exclusively in the state or federal courts located in Florida.

8. Severability & Updates

If any provision of this Disclaimer is held invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force. Zealos reserves the right to modify this Disclaimer at any time. Continued use of the Services after any update constitutes your acceptance of the revised terms.

9. Contact Information

For questions regarding this Disclaimer, please contact us at:

Zealos LLC
Email: support@zealosprogram.com

By accessing or using any Zealos Services, you acknowledge that you have read, understood, and agree to be bound by the above Terms of Use & Disclaimer.

Terms of Use & Disclaimer (Non‑Medical Advice)

By accessing or using the Services, you acknowledge and agree that you have read, understood, and accept this Disclaimer in full. If you do not agree, do not use the Services.

1. No Medical, Health‑Care, or Professional Advice

2. Client Responsibilities & Medical Clearance

3. No Guarantee of Results

4. Limitation of Liability

5. Indemnification

6. No Doctor–Patient Relationship

7. Governing Law & Dispute Resolution

8. Severability & Updates

9. Contact Information

For questions regarding this Disclaimer, please contact us at:

Zealos LLC
Email: support@zealosprogram.com

By accessing or using any Zealos Services, you acknowledge that you have read, understood, and agree to be bound by the above Terms of Use & Disclaimer.

Policy Agreement

Effective: July 2025

This Agreement is a legally binding contract between Zealos LLC (“Zealos,” “we,” “our,” or “us”) and the individual client (“you” or “Client”) who purchases and/or enrolls in any Zealos program (Standard, Premium, or Optimal). By clicking “Checkout” or otherwise indicating acceptance, you acknowledge that you have read, understood, and agree to be bound by all terms herein.

1. DEFINITIONS

1.1 “Programs” means the fitness, wellness, and nutrition services offered by Zealos under the “Standard,” “Premium,” and “Optimal” tiers.

1.2 “ABC Trainerize” means the third‑party web and mobile platform we use to deliver exercise plans, track progress, and facilitate communication between you and your assigned trainer.

1.3 “Initial Consultation” means the mandatory intake session in which we collect detailed information about your health, physical condition, goals, and available equipment.

2. ENROLLMENT & SOFTWARE REDIRECTION

2.1 Upon successful checkout, you will be automatically redirected to create or log in to an account on ABC Trainerize. Your use of ABC Trainerize is subject to its separate Terms of Service and Privacy Policy, which you must accept to access your Program.

2.2 Failure to complete registration on ABC Trainerize within 72 hours of checkout may delay or suspend delivery of your Program without refund eligibility.

3. CLIENT RESPONSIBILITIES

3.1 Accurate Information. You agree to provide complete and truthful information regarding your current and past medical conditions, injuries, allergies, activity limitations, medications, and any other factors relevant to your health. You further agree to update Zealos immediately if your condition changes.

3.2 Physician Clearance. Zealos is not a medical provider. We strongly recommend that you obtain physician clearance before beginning or modifying any exercise or nutrition plan.

3.3 Assumption of Risk. You understand that participation in physical exercise carries inherent risks of injury or illness. You knowingly and voluntarily assume all such risks.

4. PROGRAM DESIGN TIMEFRAME

After you complete your Initial Consultation and submit all required data, our specialists will analyze your profile and design your personalized plan. This process may take up to 72 hours. During this window you may not yet have active workouts, but Zealos personnel are actively working on your behalf; therefore, this period is included in your paid membership term and is non‑refundable.

5. PROGRAM FEATURES

5.1 Standard Program. Customized exercise plan delivered via ABC Trainerize, updated weekly based on tracked performance.

5.2 Premium Program. Standard benefits plus individualized dietary guidance prepared by a certified nutritionist.

5.3 Optimal Program. Premium benefits plus a minimum of one (1) hour of live video consultation per week with your assigned trainer, scheduled via Calendly on Google Workspace according to trainer availability. Unused or missed sessions expire at the end of each week and are not bankable.

6. WAIVER & RELEASE OF LIABILITY

6.1 Undisclosed or Incorrect Information. If you suffer injury, illness, or other harm due to (a) providing false, incomplete, or outdated information, or (b) failing to follow Program instructions, Zealos bears no liability whatsoever. You agree to indemnify and hold Zealos harmless from any claim arising out of such circumstances.

6.2 General Release. To the fullest extent permitted by law, you release Zealos, its owners, employees, contractors, and agents from any and all liability, claims, demands, or causes of action arising out of or related to your participation in any Program.

7. PAYMENT, REFUNDS & CANCELLATION

7.1 All fees are due at checkout and are non‑refundable once your personalized plan creation has commenced.

7.2 You may cancel a recurring membership at any time; termination becomes effective at the end of the then‑current billing cycle. No prorated refunds are provided for unused days.

8. INTELLECTUAL PROPERTY

All training materials, nutritional plans, and related content are proprietary to Zealos and/or its licensors. You receive a limited, non‑transferable license for personal use only and may not share, distribute, or resell any Zealos content without prior written consent.

9. PRIVACY & DATA

9.1 Zealos collects and processes personal and health information solely to deliver and improve Programs. We maintain administrative, technical, and physical safeguards in accordance with applicable U.S. data‑protection laws.

9.2 You consent to Zealos sharing relevant data with ABC Trainerize and third‑party service providers strictly for Program delivery, scheduling, and payment processing.

10. DISCLAIMER OF WARRANTIES

Programs are provided “AS IS” and “AS AVAILABLE.” Zealos disclaims all warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Zealos’ total liability to you for any claim arising under this Agreement shall not exceed the total amount you paid for the Program giving rise to the claim. In no event shall Zealos be liable for indirect, incidental, special, punitive, or consequential damages.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Zealos and its affiliates from any claim or demand, including reasonable attorneys’ fees, arising from (i) your breach of this Agreement, (ii) your negligence or misconduct, or (iii) your violation of any law or third‑party right.

13. DISPUTE RESOLUTION & GOVERNING LAW

13.1 Informal Resolution. You agree to first contact Zealos at support@zealosprogram.com to attempt to resolve any dispute informally.

13.2 Mandatory Arbitration. Any dispute not resolved informally shall be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Class actions are not permitted.

13.3 Governing Law. This Agreement is governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict‑of‑law principles.

14. ELECTRONIC SIGNATURE & ENTIRE AGREEMENT

By selecting the “I Agree” checkbox or similar prompt at checkout, you adopt an electronic signature that carries the same legal force as a handwritten signature. This Agreement, together with any Program‑specific addenda, constitutes the entire understanding between you and Zealos and supersedes all prior or contemporaneous communications.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT COMPLETE CHECKOUT OR ACCESS THE PROGRAMS.